The list of 11 essential goods and services for which contract forms and general transaction terms must be registered in Vietnam

The list of 11 essential goods and services for which contract forms and general transaction terms must be registered in Vietnam

The list of 11 essential goods and services for which pro forma contracts and general transaction terms must be registered in Vietnam to protect consumers under Decision No.35/2015/QD-TTg effective from 15 October 2015 include:

1. Providing consumer electricity
2. Providing consumer water supply
3. TV services
4. Land fixed telephone services
5. Land mobile communication services (form of payment: Postpaid; land mobile communication services ((form of payment: prepaid)
6. The internet access services
7. Passenger carriage by air
8. Freight rail passengers
9. Buying and selling apartments and operation services managed by the condominium units.
10. Issuance of domestic debit card, open and use the services of payment accounts (for individual customers), consumer loans for individuals.
11. Life insurance

Within 90 days from the effective date, organizations and individuals active in these 11 goods and services must register their pro forma contracts and general transaction terms with the Vietnam Competition Authority under the Ministry of Industry and Trade (if used in more than one province) or with the provincial Department of Industry and Trade (if used within one such province only) in accordance with the laws on consumer protection.

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